being present, being ubiquitous: connecting with our users
4 min readJan 4, 2019
OK, stop me if you’ve heard this one: You’re at a gathering, meeting new people, and the inevitable What Do You Do question goes around.
“I’m a librarian,” you say.
“Oh!” they say, “Does that mean/I remember/Do you just…”
Actually, I’m just going to stop right there, because you’ve probably heard every…