Kelly Dagan – Medium

Kelly Dagan

Published in
UX Collective

Conversational AI search: beware of smoke and mirrors

Search bots based on LLMs contain hidden dangers

Mar 17, 2023

A white hand outstretched with playing cards hovering above it. The cards are on fire.

Mar 17, 2023

Published in
UX Collective

Redesigning my UX research practice: an equity-based lens

I work at a liberal arts college and I’m the only person on campus with “UX” in my job title. Students across departments have sought me…

Sep 18, 2021

A messy pile of books about UX, including Universal Methods of Design and Building User Research

Sep 18, 2021

Published in
The Startup

Why UX in higher education is more important than ever

UX is an orientation to investigating problems, experiences, and processes that we desperately need right now.

Apr 24, 2020

A wave cresting under a stormy sky

Apr 24, 2020

Published in
UX Collective

Closing the UX gap: how to encourage a user focus at your organization

While it might seem that user-centered design practices and UX capacities are ubiquitous, there are plenty of industries where it’s still…

Mar 6, 2020

An iguana jumping across a gap between two ledges

Mar 6, 2020

Published in
UX Collective

Design for beginners? Design for experts? Are we missing the point?

There’s a conversation that happens a lot in my institution when we talk about interface design. “Sure, we want this to be simpler for…

Jan 23, 2020

A row of skis propped up in the snow

Jan 23, 2020

Published in
The Startup

Greed: how it consumed our society, and how to fight back

We’re awfully confused about greed in America. Is it good? Is it a sin? How do we stop it? Can we?

Jan 13, 2020

Greed: how it consumed our society, and how to fight back

Jan 13, 2020

Published in
UX Collective

Disrespectful design: let’s leave it behind in 2020

This past year, Maximilian Maier, a master’s student at a Swedish university conducted a qualitative study seeking to understand end…

Dec 31, 2019

Aerial view of person in a maze-like building at the top of a staircase

Dec 31, 2019

Published in
The Startup

Why you feel like a failure: the dangers of success stories

I’ve been struggling for the past few months with failure. The more I read and the more podcasts I listen to, I find myself longing for…

Dec 9, 2019

Why you feel like a failure: the dangers of success stories

Dec 9, 2019

Published in
The Startup

Surprise Medical Bills: Slaying the Healthcare Hydra

It’s 4:11 pm on a Friday afternoon, and I may have just saved us over $1,500 in medical bills.

Nov 26, 2019

Surprise Medical Bills: Slaying the Healthcare Hydra

Nov 26, 2019

Fire and Stone

A retelling of Goblin Market, in a contemporary fantasy setting

Nov 21, 2019

Fire and Stone

Nov 21, 2019

Kelly Dagan

Kelly Dagan

User Experience Strategist in higher ed, writing about information systems, UX, & design. Featured in UX Collective & The Startup.

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